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General Dental Council consulting on hearing format

20 December 2023

The GDC is currently considering proposals to establish remote hearings as the default for all practice committee and registration appeal committee sessions. However, provisions remain for fair consideration of requests for in-person hearings to ensure balanced decision-making.

 

Since the pandemic, 90% of hearings have taken place remotely. Since 2022, the GDC has received 42 applications for either in-person or hybrid hearings. Only five of these applications were not accepted. When the parties cannot agree on the hearing format, the panel chair or members provide prompt directions during a preliminary meeting.

 

Remote hearings offer clear benefits, such as reduced travel and accommodation costs. They also decrease lost hearing days due to travel disruptions and increase participation for registrants with home commitments. However, we must weigh these positives against the challenges remote hearings face.

 

Connectivity issues often hinder remote hearings, as wifi and broadband capabilities differ across households. Increased distractions also affect participants, especially those giving witness evidence. Telephone calls, family members, and delivery drivers can create unwanted interruptions. In our experience, remote hearing listings often fail to account for these issues, resulting in undue pressure on participants when committees fall behind schedule.

 

Perhaps the most significant concern is how well evidence can be assessed remotely. Many are aware that communication includes verbal and non-verbal cues, such as body language, fidgeting, and hand gestures. Unfortunately, many of these cues can get lost during remote hearings.

 

Regulatory Defence has experience managing both in-person and remote hearings. We are ready to discuss the pros and cons of each format with clients to determine which option offers the best chance for a positive result.